Privacy policy

1. Data Controller

1.1 “We”, “us”, and “our” refer to the data controller.

2. Data Subjects

This PICS applies to the personal data of ("you", "your"):

(a) Visitors: individuals who visit our website;
(b) Users: individuals who purchase, request, or receive products;
(c) Contacts: individuals who contact us via our website, email, or otherwise.

3. Data We Collect

3.1 We may collect, store, process, transfer, and use the following types of personal data:

(a) From Visitors:

IP address or other unique device identifiers;

(b) From Users:

Username;
Account password;
Full name;
Email address;
Billing address;
Shipping address;
Payment information;
Phone number;

Full name;
Email address;
Any other personal data you provide to us.

3.2 If you do not provide the required information, we may be unable to provide access to the Website, deliver Products, or respond to your inquiries.

4. Purpose and Use

4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:

(a) Delivering our Products, such as:

Managing and fulfilling your orders;
When registering an account on our Website to create or update your account;
Managing and processing billing and payment for your orders;

(b) Monitoring and analyzing the use of our Website and compiling usage statistics;

(c) Personalizing your experience on our Website, including identifying your preferences and behavior to better meet your needs;

(d) Improving our Website and Products based on your feedback and behavior;

(e) Research and development, including using your data for testing, analysis, and support of product development (including machine learning);

(f) Customer service and support;

(g) Non-marketing communication related to your orders, such as order confirmations and shipping notifications;

(h) Technical and project management purposes;

(i) Maintaining security and integrity of personal data collected through the Website;

(j) Fraud prevention;

(k) Legal processes or regulatory compliance;

(l) Direct marketing, but only with your consent (see Section 11 below);

(m) Other purposes directly related to the above.

4.2 Personal data collected may not be used for other purposes unless:
(a) You have given explicit consent for those other purposes;
(b) The purpose is directly related to the original collection purpose; or
(c) It is permitted by applicable laws and regulations.

5. Recipients

5.1 We may disclose your personal data to the following parties:

(a) Our employees and officers;
(b) Our subsidiaries and their employees and officers;
(c) Shopify Inc. and its affiliates, an IT service provider we use to operate the Website and process your orders;
(d) PayPal Holdings Inc. and its affiliates or other payment processors we use to process payments for our Products;
(e) Our product suppliers ("Suppliers") to facilitate shipping;
(f) Other service providers and data processors such as:

Management service providers;
IT and software vendors;
Data analytics providers;
Data entry and processing services;
Cloud service providers;
Credit bureaus;

(g) Our insurers and banks;
(h) Our professional legal, financial, and tax advisors;
(i) Other companies, organizations, or individuals where disclosure is required by applicable law, regulation, legal process, or government request, or where appropriate for security purposes, including fraud prevention;
(j) Other companies, organizations, or individuals in connection with negotiations for a merger, sale of company assets, restructuring, financing, or acquisition of part or all of our business.

5.2 If you make payments via a payment processor, you enter into a direct contract with them and are subject to their terms of use and privacy policy. You should review their privacy policy and give consent where applicable.

5.3 When we share personal data, we ensure it is treated confidentially, including by incorporating confidentiality clauses in our contracts.

5.4 We may also transfer your data to persons not mentioned above if:
5.5 We inform you in advance and obtain your consent.

6. Cookies

6.1 Our cookie policy is part of this privacy policy and governs your access and use of our Website.

6.2 A cookie is a small file that a website can send to your device when you visit it.

6.3 Cookies help websites work more effectively by recognizing you and storing important preferences.

6.4 We use cookies to:
(a) Store technical data so our Website loads and functions properly;
(b) Remember your choices or input (e.g., username, language, region) to save preferences and ease future visits;
(c) Analyze how users navigate our Website to improve its design;
(d) Track behavior and preferences to assess your potential interest in our content or products.

6.5 We use:
(a) Session cookies: unique to each visit and removed after browser is closed;
(b) Persistent cookies: remain after closing browser and reactivated on return visits.

6.6 Our cookies include:
(a) Necessary cookies: essential for navigation and functionality;
(b) Functionality cookies: store preferences for personalized features;
(c) Performance cookies: gather data on usage to improve performance.

6.7 We use a limited number of third-party cookies, as detailed in our cookie policy.

6.8 By continuing to use our Website without disabling cookies, you consent to their use.

6.9 You can reject or withdraw cookie consent via browser settings. This may affect your user experience.

6.10 We retain cookies only as long as needed for their intended purpose. This varies per cookie.

7. Data Retention

7.1 We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. We may retain it longer if required to meet contractual or legal obligations.

7.2 After the retention period expires, your data will be deleted.

8. Access and Correction

8.1 Under applicable data protection laws, you have the right to:
(a) Request a copy of your personal data held by us, unless exempted;
(b) Request corrections to inaccurate personal data. We may reject correction requests if we believe the data is accurate or the proposed correction is incorrect.

8.2 To request access or correction, contact us at:
Email: info@coldmoneymayfair.com
Contact Form: Contact Us

8.3 We reserve the right to charge a reasonable fee to process access or correction requests.

9. Direct Marketing

9.1 We may use your personal data for direct marketing of our products.

9.2 Data used for marketing may include:

Full name
Email address

9.3 Our direct marketing activities may include:

Information and promotional material about our products or similar ones previously purchased;
Discounts and special offers;
News about our Website or products;
Holiday greetings.

9.4 We will not use your data for marketing unless you give explicit consent.

9.5 If you consent to direct marketing, we may share your data with the recipients listed in Section 5.1 for marketing purposes.

9.6 You may opt-out of direct marketing at any time by contacting us or replying to a marketing email with "unsubscribe".